EGUIDE:
As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
EGUIDE:
The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.
EGUIDE:
Security technologist Bruce Schneier's insights and warnings around the regulation of IoT security and forensic cyber psychologist Mary Aiken's comments around the tensions between encryption and state security were the top highlights of the keynote presentations at Infosecurity Europe 2017 in London.
INFOGRAPHIC:
In this infographic, we look at buyers' attitudes towards attending in-person events, includingtheir motivations why they would be inclined to attend.
EGUIDE:
In the results of Computer Weekly's 2018 Salary Survey, we get a snapshot of what IT professionals in the UK and Ireland are getting paid, as well as their attitudes towards work, training and future prospects.
EGUIDE:
In this e-guide, find out how the head of R&D and work futurist at Atlassian has managed to scale his team's culture, as well as issues that CIOs need to be aware of when driving digital transformation efforts.
LANDING PAGE:
Computer Weekly is looking for nominations for the annual Innovation Awards to honour digital transformation initiatives in Asia-Pacific that have transformed organisations in six industries. Download the nomination form to share your organisation's success story.
EGUIDE:
In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 222 respondents from across the United Kingdom and Ireland.
EGUIDE:
In this review of the top 10 Computer Weekly articles focused on IT in Australia, we look at what the country is doing to improve work productivity, upgrade its supercomputing infrastructure, harness the internet of things to improve business operations and realise its space ambitions.
EGUIDE:
In this e-guide, we'll share case studies from companies who have gone down the colocation route, and take a look at some of the latest developments to affect this part of the wider datacentre market.
