EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
WHITE PAPER:
This white paper highlights the benefits of scale-out NAS solution from EMC that can keep up with exponential data growth, increased regulations and compliance mandates. This solution provides the flexibility and availability that traditional storage approaches can't provide.
WHITE PAPER:
Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency?
WHITE PAPER:
This paper details SAP's range of public sector solutions, designed specifically to assist government agencies in proactively monitoring their current and future spending. Learn how to get a better handle on unspent funds such as unliquidated obligations (ULOs) by drilling into layers of data to create accurate reports and projections in real time.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
WHITE PAPER:
How can you tap into today's data growth trend to improve processes? This white paper examines the drastic explosion of data and explores how governments have begun to handle this massive influx of information.
INFORMATION CENTER:
The IBM Analytics Solution Center in the Washington, DC area focuses on solving the business and mission problems of public sector agencies, and the U.S. Federal government through the use of analytics. Visit this center online and see how you too can gain access to useful information, industry experts, and technology to reach your mission goals.