EZINE:
This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
VIDEO:
In this video, David Merrill, Chief Economist of Hitachi Data Systems describes the principles of storage economics, the 33 point calculation used to show you how make your storage infrastructure more efficient and increase your ROI.
EBOOK:
Now more than ever, HR professionals are tasked with optimizing performance management processes across the board, so they can ensure the most efficient use of corporate resources. Performance management will lead a company toward better engaging, retaining, and developing its most valuable asset: the workforce.
PRESENTATION TRANSCRIPT:
Join Micky Tripathi, President and CEO of the Massachusetts eHealth Collaborative as he tackles data integration and analysis in health care. Turn your data challenges into opportunities with tips and advice from one of the industry's foremost experts.
WHITE PAPER:
This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
PODCAST:
In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
EGUIDE:
This e-guide from SearchCIO.com highlights the baseline requirements that must be met by business software in order to deliver the higher-level services and information that help businesses thrive.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
WHITE PAPER:
B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
