CIC Multimedia - Bitpipe

IT Management > IT Service Centers >
CIC Multimedia (View All Report Types)

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

SSD Reliability, Performance Aid Flash Storage Adoption sponsored by IBM WEBCAST: Solid-state storage is most often considered to improve performance, but SSD reliability concerns may be unnecessary. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Avoid Gridlock With a Flexible Infrastructure sponsored by IBM VIDEO: Ensure your data center runs smoothly and supports the growth of your business with a software-defined storage solution. Posted: 06 Apr 2017 \| Premiered: 06 Apr 2017 TOPICS: IT Management

Gain Speed and Grow Faster with the Cloud sponsored by IBM WEBCAST: Simplify your B2B integration strategy with the cloud to improve collaboration with suppliers and customers. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Putting Managed File Transfer in Perspective sponsored by IBM WEBCAST: Think about these two themes as you adapt your managed file transfer initiatives to grow with current technology trends. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Evolution of the Security Operations Center sponsored by McAfee, Inc. VIDEO: Hear an overview on how SOC is defined within the industry, a history of SOCs and model options for your organization. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

SWOT Assessment: IBM B2B Cloud Services sponsored by IBM WEBCAST: Discover the strengths, weaknesses, opportunities, and threats of IBM B2B Cloud Services in this Ovum analysis. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management