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Review this essential paper to learn about the role of business intelligence and analytics reporting in the modern enterprise. Find out why streamlined BI reporting is now critical, how better BI transcends to better business decision-making, which data is most valuable to BI, and much more.
WHITE PAPER:
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
WHITE PAPER:
Typical data centers draw more than twice as much power as IT loads require. The cost associated with this power consumption is considerable and often avoidable. Get tips on reducing electrical waste and learn about better ways to measure efficiency.
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Review this white paper for tips on selecting - and planning - the right cloud strategy for your organization so you can enjoy all the benefits the cloud has to offer.
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The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
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This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
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Need a few tips on how to manage your cloud infrastructure? Here are seven best practices that will keep your business-critical cloud environment up and running.
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Enterprise portals involve governance issues that when ignored can lead to an unsuccessful implementation. Read this paper to learn about a holistic approach to defining and implementing an effective governance model for portals in your organization.