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What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.
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Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients.
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This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
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Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
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This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
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The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow...
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To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.
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Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps.
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This guide reviews the shift in the dynamics of competitor activity and evolving services which are creating the pressing need for operators to generate more bandwidth.