WHITE PAPER:
In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
WHITE PAPER:
In this white paper, you will gain insight on how storage resource management (SRM) application has been evolving over the years to address the challenges expressed by IBMs storage productivity center administrators who are tasked with managing growth, complexity, and storage environments in the most cost effective way possible.
WHITE PAPER:
This report documents ESG Lab's hands-on validation testing of Virident FlashMax II PCI Express (PCIe) SCM drives, with a focus on their multi-dimensional performance capabilities.
WHITE PAPER:
When it comes to IT projects, there are a number of common mistakes – and too often project managers avoid the problems that those mistakes create instead of facing them head on. Inside this white paper, learn about the 6 most common IT project mistakes and 3 ways to avoid them.
WHITE PAPER:
This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the
opportunities present in the marketplace.
WHITE PAPER:
How can organizations understand SOA and manage the migration to SOA? The New SOA Maturity Model provides a visionary framework that aligns IT action with business benefit. Read this paper to assess your organization's SOA readiness.
WHITE PAPER:
Understand how SOA governance can fit within an overall corporate governance framework and learn how to effectively apply SOA governance through the appropriate decisions and progress measurements.
WHITE PAPER:
In this white paper, you will gain insight into increasingly dynamic environments that require infrastructure integration that demands a high level of expertise – relinquishing IT professionals from their DIY mentality to implementing ICPs for optimal efficiency. Read now to learn more.
WHITE PAPER:
Virtualization offers a more flexible solution where resources can be redistributed in accordance with shifting demands. However, virtualization resources add a new abstraction layer to the infrastructure stack, which can complicate IT service optimization. Read on to learn best practices for optimizing IT services in complex virtual environments.