Internet Commerce White Papers

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Internet Commerce White Papers (View All Report Types)

Revamp Retail Transactions with Omni-Channel Technology sponsored by Toshiba WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended. Posted: 05 May 2014 \| Published: 31 Jan 2014 TOPICS: CRM \| CRM Software \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| eCommerce \| Mobile CRM

Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction sponsored by ZeroLag Communications Inc. WHITE PAPER: Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction. Posted: 20 Jun 2014 \| Published: 20 Jun 2014 TOPICS: Application Integration \| CRM \| Customer Satisfaction \| Customer Service \| eCommerce \| Social Computing \| Web 2.0

Self-Service That Really Serves sponsored by Oracle Corporation WHITE PAPER: To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. Posted: 10 Jun 2009 \| Published: 10 Jun 2009 TOPICS: CRM \| Customer Data Management \| Customer Retention \| Customer Support Software \| eBook Software \| eBusiness Software \| eCommerce \| Sales \| Sales Force Automation

Addressing changing customer behavior sponsored by IBM WHITE PAPER: This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. Posted: 13 Nov 2013 \| Published: 31 May 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software

Who Is Fighting Phishing: An Overview of the Phishing Lifecycle and the Entities Involved sponsored by MarkMonitor WHITE PAPER: This white paper addresses the lifecycle of a phishing attack and how different entities--including third-party take down services and law enforcement--are involved in the process of disabling phishing sites. Posted: 10 Oct 2008 \| Published: 09 Oct 2008 TOPICS: eCommerce \| Fraud Protection \| Hackers \| Identity Theft \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| Phishing \| Security Event Management

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth sponsored by Oracle Corporation WHITE PAPER: E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. Posted: 26 Apr 2011 \| Published: 26 Apr 2011 TOPICS: CRM \| CRM Best Practices \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services

PECOS Product Features Guide sponsored by elcom inc. WHITE PAPER: Take a look at this informative white paper to gain insight into an innovative solution designed to simplify the publishing and management of supplier content and seamlessly connect to buyers. Posted: 27 Nov 2013 \| Published: 27 Nov 2013 TOPICS: Content Management \| Data Governance \| eCommerce \| eProcurement \| ERP	All resources sponsored by elcom inc.

PCI DSS Success: Archiving Compliance and Increasing Web Application Security sponsored by Citrix WHITE PAPER: This paper elaborates on the changing nature of the PCI DDS landscape and its requirements. It also identifies applicable application network compliance solutions from Citrix Systems Inc.. Posted: 19 Sep 2008 \| Published: 18 Sep 2008 TOPICS: Access Control \| Data Security \| eCommerce \| Identity Theft \| Payment Card Industry \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Web Applications Management

Delivering a Seamless Experience Across Every Channel sponsored by IBM WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels. Posted: 15 Nov 2013 \| Published: 31 May 2013 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| Mobile CRM \| Mobile Device Management

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion sponsored by WebTrends WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: eCommerce \| Mobile CRM \| Mobile Payments \| Smart Appliances \| Smart Phones \| User Experience