Quality of Service White Papers

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Tackling the Top Five Network Access Control Challenges
sponsored by Juniper Networks, Inc.
WHITE PAPER: In this document we explore five common networking challenges that enterprises face—network protection, guest user access, network visibility and monitoring, application access control, and identity-based Quality of Service (QoS)—and discuss how UAC can be used to address each
Posted: 28 Mar 2011 | Published: 28 Mar 2011

Juniper Networks, Inc.

Is It the Network? Solving VoIP Problems on a Wireless LAN
sponsored by Global Knowledge
WHITE PAPER: The goal of this paper is to combine a deep knowledge of 802.11 protocols, quality of service (QoS) mechanisms and VoIP handsets with the feedback from IT professionals to identify potential problems and solutions when rolling out VoIP on a Wi-...
Posted: 02 Feb 2007 | Published: 01 Feb 2007

Global Knowledge

The Best Best Practice Guide: Benchmarking for Service Desk Success
sponsored by GoToAssist
WHITE PAPER: Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
Posted: 01 Dec 2010 | Published: 30 Nov 2010

GoToAssist

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Aberdeen Report: Achieving Quality across the Global Manufacturing Network
sponsored by Infor
WHITE PAPER: Companies that are disciplined in managing the quality of their engineering, manufacturing, purchasing and human resource operations perform better. Read this white paper today to learn what strategic actions organizations can take to improve q...
Posted: 10 Nov 2006 | Published: 01 Dec 2005

Infor

Protecting Your Business: Services and Time Critical Applications in and Cost-effective Way
sponsored by Alcatel-Lucent
WHITE PAPER: Ensuring that business operations continue regardless of any circumstance is big business. Whether disruptions come as a result of natural disasters; sabotage (malware); technical failures in data storage or networking components.
Posted: 10 Jan 2008 | Published: 01 Jan 2007

Alcatel-Lucent

Converged Network Infrastructure: Evaluation of Resilience, Performance & Quality of Enterprise Infrastructure for Voice, Data and Video Services
sponsored by Nortel Networks Corporation
WHITE PAPER: Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
Posted: 19 Oct 2006 | Published: 01 Sep 2006

Nortel Networks Corporation

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

MDS 9000 SAN-OS Software: The Virtual Machine Aware SAN
sponsored by Cisco Systems, Inc.
WHITE PAPER: This document describes the innovative approach introduced by the Cisco MDS 9000 Family to support an end-to-end virtualized SAN environment that is flexible, secure, scalable, and mobile.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

Cisco Systems, Inc.

Delivering Storage Quality of Service with Oracle Pillar Axiom 600
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: In this white paper, you will discover an Oracle storage technology designed from the ground up to deliver business-critical, guaranteed quality of service consistent with the business value of the application and its data.
Posted: 16 Jul 2013 | Published: 30 Sep 2011

Oracle Corporation UK Ltd