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In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
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As federal government programs have dramatically increased in number and complexity, more agencies have turned to project portfolio management (PPM). This helpful white paper provides an overview of the key things federal agency officials need to know about PPM, as well as best practices to follow and pitfalls to avoid with PPM implementation.
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Read this white paper now to discover how shifts in company culture towards greater and more open communication, flexible work arrangements, and the influx of the Millennial generation will impact your enterprise.
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This white paper dives into the differences between the Agile and Waterfall methodologies in relation to software development, the pros and cons of each, best use cases, and a roadmap for mixing the two.
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Passing the Project Management Professional® (PMP) certification exam can seem like a daunting task when project managers first decide to take the leap. Following the best practices outlined here can put you on the road to certification and will have you prepared for your PMP® Boot Camp.
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This brief resource introduces a holistic approach to enterprise applications that can help you bridge the gap between the old and the new to deliver the strong, positive experiences that users are looking for.
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Developers have seen an increase in the number of mobile projects; however, their load testing tactics have not adapted to facilitate the new popularity. This whitepaper discusses seven key steps to successfully testing and analyzing your organization's mobile load capabilities.
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Discover steps you can incorporate into every phase of the development process to improve your application security, and get an overview of application threats and the types of risks to prioritize and remediate.
