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Read how effective software asset management supports both cost effectiveness and cost efficiency by matching inventory with actual deployments, thereby helping to reduce over- and under-licensing.
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Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
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Recent reports expose the monumental growth rate of data volumes. With increasing data volumes comes a need for computational power to absorb and analyze all this data in an attempt to gain a competitive edge. This paper attempts to shed some light on the decision process for selecting a specialty analytic server in today's business environments.
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Not every HR cloud application is made equal, but how can you identify the right software-as-a-service (SaaS) HR strategy? This resource counts down seven questions that savvy CIOs and business leaders need to ask HR SaaS application vendors in order to find success.
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Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs.
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This IBM and TBR white paper examines the specific criteria CIOs and IT managers should be looking for from your cloud computing vendors, providing both quantitative and qualitative insights.
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Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution.
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Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider.
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Read this white paper for several great tips for selecting the right ERP vendor for your organization. This paper breaks the process down into easy-to-follow steps, beginning with the basic questions decision-makers should ask.
