eTail White Papers

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eTail White Papers (View All Report Types)

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion sponsored by WebTrends WHITE PAPER: In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more. Posted: 16 Apr 2013 \| Published: 16 Apr 2013 TOPICS: eCommerce \| Mobile CRM \| Mobile Payments \| Smart Appliances \| Smart Phones \| User Experience

Cross-Channel Commerce: A Consumer Research Study sponsored by Oracle Corporation WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. Posted: 25 Apr 2011 \| Published: 25 Apr 2011 TOPICS: Channel Management \| Consumer Market \| Customer Profiles \| Customer Satisfaction \| Customer Self-Service \| eCommerce \| eCommerce Services \| Online Shopping

IBM Business Process Manager—Powerfully Simple sponsored by IBM WHITE PAPER: This white paper introduces a single platform which unprecedented visibility into all of your business processes enterprise-wide. Posted: 05 Aug 2011 \| Published: 05 Aug 2011 TOPICS: Application Performance Management \| Business Process Automation \| Business Process Management \| Business Process Modeling \| Business Process Reengineering \| Business Processes \| Collaboration \| Enterprise Systems

Smarter Process in the age of the customer sponsored by IBM WHITE PAPER: Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions. Posted: 12 Nov 2013 \| Published: 30 Apr 2013 TOPICS: Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| Customer Data Management \| Customer Interaction Services \| Customer Satisfaction

Advancing Healthcare through the Application of Predictive Knowledge Management sponsored by DellEMC and Intel® WHITE PAPER: This white paper examines how the health care industry can proactively support patient-focused care through the use of technology services that enable predictive analysis. Posted: 20 Jun 2012 \| Published: 20 Jun 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Data Analytics \| Health Care Industry \| Medical Practice Management \| Predictive Analytics \| Predictive Analytics Software \| Predictive Performance Management

Infographic: Bridging the Gap Between Business and IT sponsored by IBM WHITE PAPER: This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups. Posted: 04 Sep 2014 \| Published: 04 Sep 2014 TOPICS: B2B \| B2B Integration \| Business Integration \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Structures \| Collaboration \| Enterprise \| IT Departments \| IT Industry \| IT Management \| IT Managers

Best Practices White Paper: Implementing Process Modeling from Scratch - Untying the Gordian Knot sponsored by EMC Corporation WHITE PAPER: The complexity of operational processes can be a significant obstacle to any effort for improvement through modeling and analysis. Access this white paper for 3 principles that can be used to simplify management strategies and arrive at models that will provide you with a better understanding of your business. Posted: 09 May 2011 \| Published: 09 May 2011 TOPICS: Business Management \| Business Models \| Business Performance Management \| Business Process Management \| Business Process Modeling \| Business Processes \| Data Management \| Information Management

Whitepaper: Meet the Real Lean Portal sponsored by Backbase WHITE PAPER: This in-depth resource explores how a lean portal can help your organization trim the operational fat and deliver the kinds of experiences that customers crave. Read on to learn key differences between lean portals and suites, and uncover the benefits of "going lean." Posted: 25 Sep 2013 \| Published: 30 Jun 2013 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Software \| Lean Production \| Portal Applications Software \| Portals \| Web Content Management

Transforming Healthcare Delivery with Analytics sponsored by IBM WHITE PAPER: In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget. Posted: 13 Aug 2012 \| Published: 13 Aug 2012 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| Business Management \| Business of Information Technology \| Data Analytics \| Database Management \| Health Care Applications Software \| Health Care Industry \| Health Care Software \| Medical Practice Management \| Medical Records Management \| Medical Software

Business benefits of ERP in the cloud sponsored by Oracle Corporation WHITE PAPER: This resource describes an enterprise-grade cloud offering that combines the power of Oracle ERP applications with the simplicity of the cloud. Read on to learn how this approach transforms back-office operations while offering flexible deployment, global security and performance, and more. Posted: 08 Nov 2013 \| Published: 28 Sep 2012 TOPICS: Business Management \| Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Cloud Computing \| Cloud Management \| ERP \| ERP Software \| Oracle (Product) \| SaaS ERP